Who are the Personal Security Company?

We are a 100% Australian Company based in Queensland. We pride ourselves in marketing only high quality security products at an affordable price. All the products we sell are imported directly by us. This gives us complete control of the quality and enables us to keep prices as low as possible.

Can I speak to a real person.

We a predominately an internet company, open 24 hours a day, 7 days a week.We sell and distribute our products worldwide. If you would like to talk to someone please email our customer service department at: customerservice@personalsecuritycompany.com.au with your phone number and we will call you back within 24 hours. (Please remember to advise us of your timezone so we can call at a time that suits you). or you can Phone 0411 719995 (International 61-7-0411719995) Available 9am-6pm (AEST) -7 Days. : Please leave a message and someone will call you back within 24 hours.

I've placed an order, How long till I receive the product?

All orders are dispatched within one business day using Australia Post. (Unless clearly stated otherwise)  If you are in Australia or New Zealand you should receive your items within 3-7 days, all other counties please allow up till 2 weeks. If you want it there faster choose the Express Post option after checkout. (1-3 Days).

How safe are my credit cards details? 

Our site uses a 128 bit SSL certificate protecting your credit card and personal details. We also use PayPal and E-Way  these two companies are  among the safest payment gateway available on the internet. All transactions with PayPal are protected by the Pay Pal buyer protection policy. We accept Visa and Mastercard through our website.  We can also accept   Credit Cards over the phone just email us at customerservice@personalsecuritycompany.com.au with your phone number and we can call you  to organise it or you can phone Michael on  0411 719995 (International 61-7-0411719995). Available 9am-3pm (AEST) only.

Can I pay by Bank Deposit?

Yes just choose that option after you checkout.( Our Bank Details are then provided). For your  convenience we offer the choice of an Australian or New Zealand Bank Account.

Can I pay by Money Order?

Yes. Choose the money order option at checkout.

Australian Post Money Orders Only:

Please have Money Order made out to: Personal Security Company

Please Post to::

The Personal Security Company
P.O. Box 5516
Gold Coast Mail Centre
Qld 9726.

.What are the shipping costs?

Click on this link /pages/shipping-and-delivery to be taken to our shipping information.



How good are your Personal Alarms?

Thanks for asking. We think they are the best available. They are small and don't look like Personal Alarms and best of all they are loud 130db. Its amazing but they really could save your life one day.